The application is available on Android and Apple phones and tablets.
In every country where Google Play and App Store are available.
Open the application and click on the Settings buttons (the gear button in the lower right corner).
You can change the language in the Parent Zone section, under the Progress tab.
You can select the desired language in the upper right corner.
Mazaam has been designed for children ages 4 to 6, but slightly older kids can also enjoy it.
An internet connection is not required to play with the Mazaam app, since all the gameplay elements are included in the app downloaded from the App Store or Google Play. The size of the app is approximately 500MB and it is recommended to use a Wi-Fi connection to download the Mazaam app.
The absence of sound is an anomaly that is not related to the Mazaam app, but to iOS. To resolve this issue, you can watch this video https://youtu.be/SDf1LDcE95Q to view “IPad Sound Problem, No Sound on iPad Games, iPad without Sound on Apps: easy fix – iOS9, iOS 8 & 7”. This video explains how to verify if all buttons and settings are adjusted properly for the sound to be audible. Once these verifications are done, if there is still no sound, follow the instructions provided in the video to proceed to the complete reboot of your device. If you have followed the previous instructions and there is still no sound on your app (which would be a very rare occurence), some people suggest changing the operating system language settings for the device, by choosing any other language and then going back the desired language.
You will have to create a new profile. The game allows you to create a maximum of 4 different profiles. If you have already taken all four profiles and want to start a new game, you will have to delete one of your profiles. To do so, go the the Parent Zone > Progress Tab Then select the profile you want to deleted and click on the X.
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Log in to your Academy account and visit the FAQ page.
If you you are not a member of the Mazaam Academy yet, visit the page https://www.mazaam.com/en/mazaam-academy/ for more information or contact us at email@example.com.